Changes in healthcare and education required us to find new ways to align, support and grow. Rethink’s sessions combined creativity and passion to establish a shared vision, strategy and direction. We now have the capacity to be more agile and relevant and respond with innovative solutions. We embrace the belief that how you view the world drives how you change it.

I remember framing exercises led by Rethink to vision things differently. The importance of those creative activities and framing our vision remain true. Innovation has to be a thread through navigating customer information and developing your customer focus. The approach requires looking at things differently versus following a predetermined process. To be more innovative requires being more agile, having the ability to see opportunity and relevance and respond sooner.